Privacy Policy - Rashed Air Travels and Tourism

At Rashed Air Travels and Tourism, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect customer information when you use our website or services.

1. Information We Collect

Name, phone number, email address and address.
Passport, NID, photo, visa documents and travel related documents.
Payment information, order details and transaction references.
Website usage information for service improvement and security.

2. How We Use Your Information

To process visa, ticket, hotel booking and travel related services.
To communicate order status, payment confirmation and support updates.
To verify customer identity and prevent fraud.
To improve our website, services and customer experience.

3. Document Security

Customer documents are used only for service processing purposes. We do not sell, rent or misuse customer documents. Access to customer files is limited to authorized staff only.

4. Sharing of Information

We may share necessary information with embassies, airlines, hotels, hospitals, payment gateways or service providers only when required to complete the customer’s requested service.

5. Payment Data

We do not store sensitive card information on our website. Online payments are processed through authorized third-party payment gateway systems.

6. Data Retention

We keep customer information only as long as necessary for order processing, legal, accounting and business record purposes.

7. Customer Rights

Customers may contact us to request correction, update or removal of their personal information where applicable.

8. Contact Us

Rashed Air Travels and Tourism
Address: Arobpur More, Sadar, Jashore
Phone: 01715-963847
Website: utripbd.com

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