1. Payment Processing
Use the official payment option provided for your order. Follow the payment gateway checkout instructions and review the payable amount before approving payment.
Never send your card PIN, password or OTP to staff through phone, WhatsApp or email.
2. Transaction Verification
- Keep your order ID, transaction ID, payment amount and payment date.
- Payment status may update automatically or after manual verification.
- Screenshots can help with investigation. Confirmation depends on transaction verification.
3. Official Website & Connection
Check that you are visiting https://utripbd.com. When redirected to checkout, verify the payment provider's address before entering payment details.
Do not continue if your browser displays a certificate or connection security warning.
4. Fraud Prevention
- Do not share OTP, PIN or banking passwords.
- Confirm your order ID and payable amount.
- Verify unfamiliar payment requests through our official support number.
- Suspicious or duplicate transactions may require additional review.
5. Payment Deducted but Not Updated?
Contact support with your order ID, transaction ID, amount, payment date and payment method.
6. Confirm Payment Channels
Before sending money to an unfamiliar account or personal number, confirm the payment instructions with our official support.